It’s interesting how the same problems clump together. This morning, within an hour of each other, two different people having problems with their laptops not loading up.
Generally this is a software fault, but it can be a virus, and it can be hardware failure. Now normally it’s not the physical computer than people are worried about, but the data on it.
People now have thousands of pictures on their laptops, plus work docs and all kinds of other personal information.
My best advice, back up your computers! Get an external drive, or some kind of cloud storage, and make sure what matters to you is safe. A broken hard drive can cause a lot of heartache..