All The Information!

Welcome to Tech Friendly, my name is Richard and I’m the person behind this excellent company! If you need well priced and approachable computer support for your business then I’m your man.

I have two decades experience working in and and around technology and I look forward to helping you out.

Tech Friendly, Computer and technology support, training and advice for small businesses in and around St. Albert and Edmonton.


Feel free to contact me with questions about out of hours work.

Call-out is normally free unless it takes more than 15 minutes to reach you, then it’s charged at my hourly rate.

Any questions? Happy to answer them

Important: Changes to services

Hello everyone!
Due to some changes in my schedule I will no longer be able to make house calls, and take on any more residential IT work.

I’ve been really fortunate, and the time I have available for work has been completely filled up.

Thank you to all of my existing customers, I’ve enjoyed helping out where I can. I have made allowances for my business customers so as not to leave you high and dry.

If you have any questions, then please ask away.



Lenovo is a great brand for Laptops, and we sell them!

I love it when a plan comes together  Last year, after careful consideration, I chose Lenovo as my supplier for business computers. So far I’ve been very happy with them, it can take a little while for delivery, but the quality has been top notch.

Now Endgadget have come out with their laptop brand reviews for 2018, and Lenovo are top once again. It’s nice to be vindicated!


Backup all the Data!!!!!


It’s interesting how the same problems clump together. This morning, within an hour of each other, two different people having problems with their laptops not loading up.

Generally this is a software fault, but it can be a virus, and it can be hardware failure. Now normally it’s not the physical computer than people are worried about, but the data on it.

People now have thousands of pictures on their laptops, plus work docs and all kinds of other personal information.

My best advice, back up your computers! Get an external drive, or some kind of cloud storage, and make sure what matters to you is safe. A broken hard drive can cause a lot of heartache..

Google Analytics – Understand your internet traffic


I’ve just been introduced to Google analytics, a cool way to understand who’s coming to your website, and what they’re doing on it .

Now I’m a beginner, but the company that knows a lot about it is Platypi Designs. They are holding a free lunchtime seminar, a kind of  Google analytics 101, on March 22  Prior experience not required, but you will need to bring your own lunch.


My experience, from the seminar I went to, was very positive.  No hard sell, and Tanya was very helpful and knowledgeable.

If you decide to go, let Tanya know where you heard about it.  I sometimes need to.prove that I can be nice 🙂

Internet Security

Nowadays we have a huge  number of options when it comes to anti-virus software, and that’s without even considering anti-malware and anti-phishing and anti-ransomeware.  So I’ve been looking at what are the best options available for my company and my clients, to simplify things a bit 🙂

My choice is Bitdefender, it protects against everything mentioned above, it’s well priced, and it consistently ranks very highly in tests.

Contact me if you’d like more information.

New Customers and New Hardware

Exciting week! As well as picking up another couple of clients, I’ve also configured and sold my first Server. It’s a Lenovo ThinkServer TD350. Really nice and clean inside, loads of room for expansion and redundancy options.

Plus I’m also expecting delivery of my first laptop as well. This one is a ThinkPad 460s. It’s light, sturdy, powerful and extremely well made.

TechFriendly Now Selling Lenovo© Computers to you Lucky, Lucky People

Good News Everyone!

I can now sell Lenovo computers to all and sundry.

Lenovo is one of the top three PC suppliers in the world. Their machines consistently review well, and my experience of them has been very positive.

You can look at all their shiny stuff here:

My prices are competitive, both compared to BestBuy and Amazon, and you get to support a local business 🙂

Here is the first model I sold. It’s an M900 Tiny desktop. It’s only 1.36″ x 7.20″ x 7.05″ and weighs less than 2lbs. (Roughly the size of a hardback book).

You can connect up to three monitors to this bad boy, it has up to 6 usb 3.0 ports and it has wi-fi and bluetooth built in.